Everything You Need to Know About the RedotPay P2P Advertiser Rewards Campaign

The P2P Advertiser Rewards Campaign incentivizes verified sellers/buyers (“P2P Advertiser”) to post competitive, reliable offers on RedotPay’s P2P Marketplace. Hit the quality + volume targets during the campaign window and earn tiered bonuses—with strict anti-abuse rules to keep the marketplace safe and fair.

We’re an independent editorial/affiliate site. Features, asset lists, and campaign dates vary by region and account tier. Always check your live in-app banner for the latest terms.

Who Counts as an “P2P Advertiser”?

Anyone who posts active Buy or Sell offers that other users can take. You’ll need:

• KYC/KYB verification (tier determines limits)
• A clean dispute history and high completion rate
• Sufficient float/liquidity on the networks you support

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Core Mechanics

• Qualifying Window: Rewards are tracked within the campaign dates shown in-app.
• Eligible Trades: Completed via in-app escrow with proof of payment and on-time release.
• Metrics That Matter:
  1. Filled Volume (by asset/currency)
  2. Completion Rate (no-show and timeouts reduce this)
  3. Median Release Time (faster = better)
  4. Price Competitiveness (spread vs. reference quote)
  5. Dispute Ratio (keep it low)

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Example Tiering

Tier	Monthly Filled Volume*	Completion Rate	Median Release	Price Competitiveness**	Bonus
Bronze	≥ 10,000 (equiv)	≥ 95%	≤ 20 min	≤ +1.20%	Up to 0.10% of filled volume
Silver	≥ 50,000 (equiv)	≥ 97%	≤ 15 min	≤ +0.90%	Up to 0.20% of filled volume
Gold	≥ 200,000 (equiv)	≥ 98%	≤ 10 min	≤ +0.70%	Up to 0.35% of filled volume
Platinum	≥ 500,000 (equiv)	≥ 98.5%	≤ 8 min	≤ +0.50%	Up to 0.50% of filled volume

* Volume counted on completed, non-reversed trades within the window.
** “+X%” indicates your offer’s average spread vs. the in-app reference quote. Lower is better.

The actual thresholds/bonus rates appear in the campaign page. Some corridors or assets may have separate tiers.

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What Qualifies

Qualifies

• Trades initiated and settled in-app with escrow
• Payments with correct reference/memo and verified receipt
• Compliant counterparties and on-time releases

Does Not Qualify

• Off-platform communication or settlement
• Self-trading, wash trading, circular flows between controlled accounts
• Trades reversed for fraud, chargebacks, or rule violations

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How Payouts Are Calculated

1. Your eligible filled volume × your tier’s bonus rate = gross bonus
2. Adjustments for penalties (late releases, disputes you lose, price outliers)
3. Cap may apply per user and/or per corridor
4. Bonuses are typically credited in a supported balance—check the campaign banner for format and ETA

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Penalties & Anti-Abuse

• Early release before confirmed receipt → disqualification of the trade
• Repeated late releases → tier downgrade or removal
• High dispute ratio (above campaign threshold) → partial/zero bonus
• Identity abuse / multi-accounting → account action and clawbacks
• Off-platform settlement → void protection + bonus forfeiture

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Best Practices to Boost Your Rewards

1) Price to Win (Without Breaking Your Spread)

• Track the in-app reference; keep your average spread inside your target tier
• Adjust during peak liquidity windows (local business hours) for faster fills

2) Release Fast, but Safely

• Use clear auto-instructions (exact reference, name match)
• Release only after confirmed receipt in your bank/wallet
• Keep small network gas on your chosen chain to avoid stuck sends

3) Reduce Friction

• Set realistic min/max limits to cut partial fills and chat overhead
• Offer popular payment methods (where compliant)
• Save good counterparties to Contacts for repeat trades

4) Stay Compliant

• Keep KYC/KYB current; follow corridor rules
• Maintain a clean chat—no links, no external messaging, no screen-shares

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Example Playbooks

High-Velocity Seller

• Narrow spread during business hours
• Short time windows; auto-replies with exact payment instructions
• Aim for ≤ 10 min median release to chase Gold/Platinum

Liquidity Hub (Team/KYB)

• Multiple corridors with dedicated floats
• Tiered staff schedules to keep release times tight
• Weekly review of disputes and price competitiveness

New P2P Advertiser (Ramp-Up)

• Start with Bronze targets: ≥95% completion, ≤20 min release
• Focus on one asset + one or two popular payment methods
• Grow limits after a clean first month

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Fees, Limits & Timing

• Network fees: Choose low-fee chains for settlement legs
• Platform fees: Displayed pre-trade; factor into your pricing
• Payment windows: Tighten once your workflow is smooth; missed windows hurt completion rate
• Limits: Based on your KYC/KYB tier and per-method rules

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Safety Checklist

• Passkeys on; 2FA as fallback
• In-app chat only; upload proofs in escrow chat
• Name + reference match exactly before release
• Never accept off-platform “proof” or calls to rush release
• Open a dispute quickly with clear evidence if needed

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FAQs

Do both Buy and Sell ads count?
Yes—if they’re completed, compliant, and meet the campaign’s metrics.

Are stablecoins required?
Stablecoins are common for speed/liquidity, but check the campaign asset list.

When are bonuses paid?
Typically after the campaign window closes and reviews complete. See the banner for timing.

Can businesses participate?
Yes—KYB accounts can qualify. Documentation and higher standards may apply.

What if the counterparty breaks rules?
Report via dispute. Disqualified trades won’t count toward your rewards.

Send Crypto, Receive Local Currency: RedotPay Expands Multi-Market Payout Feature

RedotPay has broadened its Multi-Market Payout coverage so you can fund with crypto (often stablecoins) and deliver local currency to recipients via supported bank rails. You’ll see live FX, transparent fees, and an ETA before you confirm—ideal for remittances, contractor payroll, vendor invoices, and creator payouts.

Availability, corridors, and limits vary by region and account tier. Always confirm in-app.

What’s New

• More corridors: Additional countries and local rails for fiat delivery.
• Clearer quotes: Pre-trade screen shows FX rate, fees, and estimated arrival.
• Faster settlement windows: Optimized routing for popular corridors.
• Better reconciliation: Memos/tags, reference IDs, and downloadable CSV statements.
• Compliance-by-design: KYC/KYB, sanctions screening, and risk controls baked in.

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How It Works

1. Fund your RedotPay balance (commonly USDT/USDC on a low-fee network).
2. Pick a corridor (destination country + currency).
3. Enter recipient details (legal name as on bank record, account/rail data, local tax IDs if required).
4. Review the live quote—FX, fees, ETA—then confirm with passkey/2FA.
5. Track the Multi-Market Payout in Activity; download receipts for your books.

Pro tip: Keep transport on a low-fee chain and convert at the edge (right before Multi-Market Payout) to reduce total cost.

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Top Use Cases

• Family remittances: Predictable, low-friction deliveries to local accounts.
• Contractor & creator payroll: Weekly or milestone payouts with memos (invoice #, project).
• Vendors & suppliers: Pay invoices in the recipient’s operating currency.
• Marketplace settlements: Split earnings across countries without waiting for slow wires.
• Treasury mobility: Park funds in stablecoins, deploy to markets when bills come due.

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Fees, FX & Timing

• Network fee: Minimal if you move value on low-fee rails.
• FX spread: Shown upfront; typically the biggest driver on fiat payouts.
• Payout fee: Corridor-specific; displayed before you confirm.
• Timing: Often minutes to same-day on popular routes; compliance reviews may add time.

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Safety & Compliance Checklist

• Complete KYC/KYB for limits and corridor access.
• Match names exactly to the recipient’s bank record; include required IDs.
• Passkeys + alerts: phishing-resistant approvals and instant notifications.
• Whitelist recipients and test small the first time.
• Keep receipts, memos, and monthly CSVs for accounting and tax.

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Playbooks

Freelancer/Agency Payouts

• Hold treasury in stablecoins → batch payouts on Fridays → memos (INV-#### / project) → export CSV monthly.

Vendor Invoices

• Save vendors to Contacts (bank details + tags like MX-SPEI, BR-PIX) → schedule payments for business hours to reduce friction.

Family Support

• Small test → whitelist → set a reminder cadence → track status with alerts.

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FAQs

Which countries and currencies are supported?
Coverage is corridor-specific and updates over time. Check the in-app payout list for your tier.

Do I need USDT/USDC?
Stablecoins are common for predictable transport and speed, but check the in-app asset list.

Can businesses use Multi-Market Payouts?
Yes—KYB accounts can batch disbursements, tag transactions, and export statements.

Does this affect my card limits?
No—card/BIN limits are separate from payout corridor limits.

What if I enter the wrong recipient data?
On-chain and local transfers can be final. Contact support immediately; successful reversals aren’t guaranteed.

RedotPay Joins Circle Payment Network to Power Crypto-to-Fiat Multi-Market Payouts

What This Integration Delivers

• Faster settlement windows: Move value 24/7 with stablecoins; convert at the edge into local currencies.
• Multi-market coverage: Streamlined access to popular payout corridors via Circle’s network (availability varies).
• Transparent quotes: See FX rate, fees, and ETA before you confirm.
• Compliance by design: KYC/KYB, sanctions screening, and risk controls aligned with payout corridors.
• Cleaner ops: Reference IDs, memos/tags, and downloadable statements for accounting.

How the Flow Works

1. Fund: Add USDC or supported balances to RedotPay.
2. Route: Keep transport on a low-fee chain for speed and cost control.
3. Quote: Pick a destination market; preview live FX, fees, and estimated arrival.
4. Convert at the edge: Swap into local currency just before delivery.
5. Payout: Send to the recipient’s local bank rails (where RedotPay supported).
6. Reconcile: Track status in Activity; export receipts with your memos/tags.

Pro tip: Avoid multiple bridges. One cheap transport leg + edge conversion usually beats all-in-one RedotPay swaps for both speed and cost.

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Who Benefits Most

• Global teams & contractors: Weekly batch runs to multiple countries with predictable timing.
• Freelancers & agencies: Faster client settlements; cleaner records for invoices.
• Marketplaces & creators: Split payouts programmatically; reduce cross-border friction.
• Remittances & family support: Transparent fees and near-real-time delivery windows where corridors are supported.

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Fees, FX, and Timing

• Network fee: Keep your “transport leg” on a low-fee chain to minimize cost.
• FX spread: Shown upfront in the live quote; this is the biggest driver on fiat payouts.
• Payout fee: Corridor-specific; visible before you confirm.
• Estimated arrival: Often minutes to same day on popular routes; compliance reviews can add time.

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Controls & Compliance

• KYC/KYB required for higher limits and corridor access.
• Risk controls: Velocity checks, sanctions screening, and country/MCC rules reduce abuse.
• Audit trail: Memos, tags, and reference IDs on every transaction; monthly CSV exports.

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Best-Practice Playbooks

Payroll Across Markets

• Keep treasury in USDC → schedule batch payouts → convert at the destination currency → export CSV for books.

Vendor & Invoice Payments

• Save vendors as Contacts with bank details and tags (e.g., MX-SPEI, BR-PIX).
• Use memos (PO/invoice #) for perfect matching.

Remittance / Family Support

• Start with a small test; whitelist recipients once verified.
• Time transfers when spreads are tight; keep alerts on for delivery notices.

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Quick Start

1. Verify your account (KYC/KYB).
2. Fund with USDC/other supported balances.
3. Open Global Payout → choose destination market.
4. Enter recipient details (exact legal name + required IDs).
5. Review the live quote (FX, fees, ETA) → Approve with passkey/2FA.
6. Track & export receipts from Activity.

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FAQs

Which currencies and countries are supported?
Coverage depends on corridor and tier. Check the in RedotPay app payout list for the latest availability.

Is USDC required?
USDC is commonly used due to its liquidity and settlement behavior, but other balances may be supported—confirm in-app.

How are fees calculated?
You’ll see network fee (if any), platform/payout fee, and FX on the quote screen before confirming.

What if recipient details don’t match?
Mismatched names or IDs can delay or fail payouts. Always match bank record name and country-specific identifiers.

Does this change my card limits?
No— RedotPay card/BIN limits are separate from payout corridor limits.

Is Crypto Payment the Future? Pros, Cons, and How to Get Started

Why Crypto Payments Matter

• 24/7, near-instant settlement: No banking hours; transactions clear quickly.
• Borderless by default: Pay or get paid across countries without separate accounts.
• Lower fees (often): Fewer intermediaries for remittances and micro-payments.
• Programmable money: Automate payouts, revenue share, and escrow with smart contracts.
• Open ecosystem: Interoperable wallets, on/off-ramps, and DeFi services.

Best experience today: stablecoins on low-fee networks for everyday spend and B2B flows.

Pros & Cons at a Glance

Pros

• Speed: Minutes or seconds instead of days.
• Cost: Competitive for remittances, payouts, and cross-border commerce.
• Access: Only a smartphone and internet needed.
• Control: Self-custody possible; fewer chargeback surprises.
• Innovation: Split payments, automations, and programmable invoices.

Cons

• Volatility (non-stable coins): Price swings can wipe margins—use stablecoins for payments.
• Regulatory variance: Rules differ by country; KYC/AML applies to most gateways.
• UX gaps: Recovery phrases, network choices, and gas fees can confuse beginners.
• Irreversibility: Typos and wrong addresses can’t be “undone” easily.
• Tax/accounting: Extra steps to track cost basis in some jurisdictions.

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Where Crypto Payments Shine

• Remittances & global payroll: Send faster with stablecoins; recipients cash out locally.
• B2B cross-border invoices: Reduce wire delays and minimize FX slippage.
• Creator & gig economy payouts: Micro-earnings and instant settlement.
• E-commerce & subscriptions: Card alternatives for regions with low card penetration.
• Nonprofit & community funds: Transparent treasuries and auditable disbursements.

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Myths vs Reality

• “Crypto is only for speculation.”
  Reality: Stablecoins are built for spending and settlement, not price bets.
• “Fees are always high.”
  Reality: Choose the right network (e.g., low-fee L2s) and fees can be cents.
• “It’s anonymous.”
  Reality: Most flows are pseudo-anonymous and traceable; compliance still applies.
• “Merchants must hold volatile assets.”
  Reality: You can auto-convert to stablecoins or fiat at acceptance.

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How to Get Started

1. Pick a trusted wallet (mobile app with clear recovery and biometrics).
2. Use stablecoins for daily payments (reduce volatility).
3. Fund safely: test with a small amount first (P2P, exchange, or on-ramp).
4. Security basics: enable passcode/biometrics + 2FA, and back up recovery credentials securely.
5. Practice a test payment (scan a QR / send to a known contact).
6. Cash-out plan: know your local off-ramp or card route in advance.

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How to Start Accepting Crypto

1. Choose a gateway (custodial or non-custodial) that supports stablecoins and your region.
2. Decide settlement: keep funds in stablecoins or auto-convert to local currency.
3. Integrate checkout: hosted page, plugins (Shopify/Woo), or API for custom flows.
4. Price display: show totals in local currency; the gateway handles conversion.
5. Accounting & tax: pull reports from your gateway; tag transactions by order ID.
6. Fraud & refunds: set clear refund policies; consider using escrow for high-value orders.

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Picking Networks & Fees

• Prefer low-fee chains/L2s supported by your wallet and on/off-ramp.
• Avoid bridging unless needed; each hop adds delay and risk.
• Batch payouts to save fees; schedule during low-congestion windows.

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Safety & Compliance Checklist

• Use whitelists and saved recipients for repeat payments.
• For businesses, complete KYC/KYB and configure team roles/approvals.
• Turn on alerts for large or unusual transactions.
• Keep clean records for audits and refunds.
• Educate staff on phishing and address-confirmation steps.

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FAQs

Are crypto payments legal?
Usually permitted with conditions; specifics vary by country. Use compliant gateways and follow KYC/AML rules.

Which crypto is best for paying?
Stablecoins (e.g., USD-pegged) on low-fee networks are most practical.

Can I reverse a crypto payment?
On-chain transfers are final; refunds must be sent as a new transaction.

Do I need a bank account?
Not to hold or send crypto, but many off-ramps and gateways require linked bank details for fiat settlement.

What about chargebacks?
On-chain payments don’t have card-style chargebacks; set clear refund policies and use escrow for higher risk orders.

RedotPay Introduces Anti-Abuse Measures to Keep Cards Safe

Key Changes at a Glance

• Smarter risk screening: Device, IP, velocity, and merchant-category checks before authorisation.
• Step-up authentication: Extra verification (e.g., 3-D Secure/OTP/biometric) when risk is detected.
• Dynamic limits: Adaptive caps for new accounts, rapid spend bursts, or high-risk MCCs.
• Anomaly detection: Real-time models flag unusual behaviour (location jumps, repeated declines, test swipes).
• Granular card controls: Freeze/unfreeze, region/MCC preferences, spending alerts, and per-transaction rules.
• Stronger compliance posture: Stricter KYC/KYB reviews and sanctions screening for safer corridors.

What This Means for Cardholders

• Fewer fraudulent charges: Suspicious activity gets blocked earlier.
• Occasional step-ups: You may see an extra verification request—this is normal.
• Clearer notifications: Real-time alerts when something looks off, with a simple path to confirm it’s you.
• Better dispute outcomes: Stronger evidence trails (3-DS, device bind, geodata) help resolve chargebacks.

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How the New Controls Work

1. Pre-auth checks: The system evaluates device fingerprint, IP reputation, merchant category (MCC), and historical behaviour.
2. Decisioning:
   • Low risk: approve normally.
   • Medium risk: step-up (3-DS/OTP/biometric).
   • High risk: decline and notify.
3. After the swipe: Real-time monitoring continues—rapid bursts or unusual routes can trigger temporary limits or review.

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Will This Increase Declines?

Possibly in edge cases (e.g., first-time use with large spend, cross-border transactions, or risky MCCs). Most users won’t notice beyond occasional step-ups. If a payment is declined, use the checklist below.

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Avoid False Declines: Quick Checklist

• Keep a balance buffer for FX swings and pre-authorisations.
• Enable 3-D Secure/OTP and make sure your phone/email is reachable.
• Turn on spend alerts and card controls (freeze/unfreeze, region/MCC preferences).
• If travelling, make a small test transaction first.
• Retry with contactless → chip → online wallet (where supported).
• Check the merchant category—some MCCs may be restricted or require step-up.

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For Businesses & Power Users

• Use role-based access and approvals for larger spends.
• Label transactions with memos/tags to speed up reviews.
• If you see repeated step-ups, request a limit/profile review after consistent good history.
• Keep invoices/receipts—helps in disputes and limit increases.

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FAQs

Do these measures change my fees?
No—security changes are about risk control, not pricing. Standard network/FX/ATM fees still apply.

Why did a familiar merchant need 3-D Secure this time?
Risk varies by context (IP/device/location/velocity). A one-time step-up is normal.

How do I whitelist a legitimate pattern?
Maintain consistent behaviour (same device/wallet, steady amounts). If friction persists, contact support for a profile review.

What if I suspect fraud?
Freeze the card in-app, review recent transactions, and contact support immediately to initiate a dispute.

The Importance of Client Asset Segregation: How It Safeguards Investor Funds

Client asset segregation keeps customer funds separate from a company’s own money. This separation protects investors in stress events, improves transparency and liquidity, and is a cornerstone of regulatory compliance. RedotPay reinforces this standard through regulated custody, insurance coverage, and hardware-level key security.

What Is Client Asset Segregation?

Client asset segregation is the practice of holding user funds in accounts that are ring-fenced from a firm’s operational and proprietary assets. In plain English: your money isn’t mixed with the company’s money. This simple rule supports investor protection and trust across the financial system.

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Why Segregation Matters

1) Risk Mitigation

• Prevents commingling and lowers the chance of misuse or loss.
• In the event of insolvency or bankruptcy, segregated assets are easier to identify and return to clients.

2) Liquidity When It Counts

• Ring-fenced accounts make it faster to release funds back to customers during market stress or operational incidents.

3) Transparency & Accountability

• Clear records of what belongs to whom reduce the risk of unauthorized use.
• Improves auditability and strengthens user confidence.

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Regulatory Alignment & Market Integrity

• Many jurisdictions require client asset segregation to combat financial crime and protect consumers.
• Robust segregation, reconciliations, and third-party oversight are key signals of good governance and risk management.
• Institutions that get this right tend to earn stronger reputations—and more durable customer relationships.

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RedotPay’s Approach to Secure Custody

To reinforce segregation and protection of client assets, RedotPay partners with Cactus, a licensed trust company in Hong Kong, to provide regulated custody services.

• Insurance: Custodied assets benefit from insurance coverage up to USD 50M (as provided by Cactus).
• HSM Key Protection: All private keys are secured in Hardware Security Modules (HSMs) that meet FIPS 140-2 Level 3 standards.
• Operational Separation: Wallet infrastructure and card/payment functions are designed so operational issues with a card do not impact a user’s underlying wallet assets.
• Controls & Monitoring: Ongoing reconciliations, access controls, and monitoring help ensure assets remain properly segregated and accounted for.

Availability of services and specific protections can vary by jurisdiction and verification tier. Always review in-app terms and official notices.

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Practical Takeaways for Investors

• Prefer platforms that segregate client assets with independent, regulated custodians.
• Look for insurance and HSM-grade key management as added protection layers.
• Verify that audits, reconciliations, and transparency reports are part of the ongoing control framework.
• Understand how custody is structured so that payment-card incidents do not restrict wallet access or withdrawals.

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FAQ

Does segregation guarantee there’s zero risk?
No system is risk-free, but segregation + regulated custody + insurance + HSM security materially reduces downside scenarios.

How does insurance apply?
Coverage terms are specific to the custodian and policy. Limits (e.g., up to USD 50M) and conditions apply; always check official documentation.

Why do HSMs matter?
HSMs (FIPS 140-2 Level 3) add tamper-resistant protection for private keys, significantly raising the bar against key theft or misuse.

The Crucial Role of AML Screening in RedotPay: Why You Can’t Afford to Ignore It

Anti-Money Laundering (AML) screening is a non-negotiable part of onboarding at modern fintechs like RedotPay. It verifies who’s joining, flags high-risk profiles early, and helps keep the platform—and its users—safe from fraud, sanctions breaches, and illicit finance.

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What AML Screening Means

AML screening is a set of checks run during customer onboarding (and periodically afterward) to spot potential money-laundering or terrorist-financing risks before they enter the ecosystem. It complements KYC/identity verification and gives compliance teams the signals they need to approve, review, or decline accounts.

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The Core Checks You Should Expect

• Customer Identification (KYC):
  Confirming legal name, date of birth, and a government-issued ID; often with biometric/selfie match.
• Sanctions & Watchlists:
  Screening names against domestic and international lists to avoid prohibited relationships.
• PEP & RCA Screening:
  Detecting Politically Exposed Persons and Relatives/Close Associates who may warrant extra review.
• Adverse Media:
  Searching credible news sources for allegations of fraud, corruption, or financial crime.
• Enhanced Due Diligence (EDD):
  Deeper checks for higher-risk cases (e.g., high-risk jurisdictions, complex ownership, unusual activity).

Outcome: A risk score and documented decision trail—approve, request more info, or reject.

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Why AML Screening Matters for RedotPay

• Regulatory compliance: Avoids fines, enforcement actions, and corridor shutdowns that disrupt users.
• Fraud reduction: Stops account takeovers, mule accounts, and synthetic IDs at the door.
• Platform integrity: Keeps payment rails open and card acceptance healthy by protecting merchant relationships.
• User protection: Reduces the chance that legitimate customers are caught up in suspicious activity or de-risking later.

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How RedotPay Approaches AML

• Risk-based onboarding: Verification depth scales with user profile, region, and intended product use (e.g., card, payouts).
• Ongoing monitoring: Periodic list refreshes and transaction-pattern reviews (KYT) to catch risks post-onboarding.
• Clear escalation paths: When red flags appear, cases move to manual review with documented outcomes.
• Data minimization & security: Collect what’s necessary, protect it, and retain it per applicable regulations.

(Availability of features and verification tiers may vary by jurisdiction. Always check in-app notices and official terms.)

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What Applicants Can Do to Pass Faster

• Use a valid, unexpired ID and take photos in good light.
• Match details exactly (name, address) to your documents.
• Explain your use case if asked (e.g., card spending, payouts).
• Respond quickly to requests for additional documents (proof of address, source-of-funds).

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FAQs

Is AML screening mandatory?
Yes. It’s a legal and operational requirement for most financial products.

Will AML screening delay my account?
Most users pass quickly. Higher-risk cases or unclear images can add time.

What happens if I’m flagged as a PEP?
PEP status isn’t an automatic denial, but it can trigger EDD and tighter limits.

Is my data safe?
Reputable providers follow strict security and retention controls. Review the official Privacy Policy for specifics.

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Key Takeaways

• AML screening protects users, merchants, and payment corridors.
• Expect KYC + sanctions/PEP/adverse media at onboarding, with EDD where needed.
• Completing checks thoroughly now prevents account friction later.

KYC 101: What It Is, Why It Matters, and How RedotPay Uses It

Know Your Customer (KYC) is the foundation of safe, compliant finance. It verifies who a customer is and helps businesses prevent fraud, money laundering, and other illegal activity. At RedotPay, KYC is built into onboarding as a security and trust layer for every user.

What is KYC?

KYC is a set of checks used by financial services to confirm a customer’s identity and understand risk before providing access to products. Typical data points include:

• Full legal name & date of birth
• Government ID (passport, ID card, or driver’s license)
• Selfie/biometric match (for eKYC)
• Address details (and supporting documents when required)

Depending on your use case and region, RedotPay may request additional information to meet local rules and strengthen account security.

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Why KYC matters (at a glance)

• Regulatory compliance: Meets legal requirements designed to combat financial crime.
• Anti-money laundering (AML) & counter-terrorist financing (CTF): Detects suspicious activity and blocks illicit use.
• Fraud prevention: Reduces identity theft and account takeovers through verified access.
• Risk assessment: Enables smarter limits, monitoring, and escalation paths.
• Platform integrity: Protects RedotPay’s ecosystem and its users, building long-term trust.

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How RedotPay runs KYC

RedotPay uses a streamlined electronic KYC (eKYC) flow—powered by reputable third-party providers (e.g., Sumsub)—to verify documents and perform sanctions/PEP screening where required. The process aims to be fast for legitimate users while maintaining strong controls.

Note: Personal data is collected for identity verification in line with applicable regulations. Requirements can vary by country and product.

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What you’ll need

• A valid government ID (passport, national ID, or driver’s license)
• A clear selfie for biometric match
• Address info (and proof of address if requested)
• A few minutes in a well-lit environment to complete capture

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Regional differences & availability

Access to specific features (e.g., cards, payouts) may depend on your jurisdiction and verification tier. Always review in-app notices and official terms before depositing funds or applying for new features.

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FAQs

Is KYC mandatory?
Yes—KYC is required to unlock most RedotPay features and to comply with AML/CTF rules.

Why do you need my personal information?
Identity data helps verify you are the legitimate account owner and protects you and the platform from fraud.

How long does KYC take?
Most verifications complete quickly. Extra checks or unclear images may require additional time or documents.

Is my data safe?
RedotPay uses trusted providers and follows security best practices. See the official Privacy Policy for details on data use and retention.

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Key takeaways

• KYC protects you and the platform.
• Requirements can differ by country and product.
• Completing eKYC early helps avoid delays when applying for features.

Public Statement on the RedotPay Credit Card

Summary: RedotPay has issued a clarification on how its credit card works, the regulatory framework it operates under in Hong Kong, and its stance on misinformation. The card enables users to spend crypto for everyday purchases while settling card balances in a way that resembles traditional credit, not a debit-style stored value product.

What the RedotPay Credit Card Is

The RedotPay credit card is designed to let users pay at everyday merchants while holding digital assets. It aims to make spending as familiar as fiat payments, adding convenience and flexibility for users who participate in the digital economy.

Importantly, RedotPay states that the card does not operate like a debit or stored-value card. Customer cryptocurrencies are not used to settle transactions instantly at the point of sale. Instead, with the customer’s pre-authorization, assets may be applied later to repay the statement balance on the due date—mirroring how conventional credit works.

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Position on Hong Kong Licensing (as stated by RedotPay)

Stored Value Facility (SVF)

According to RedotPay’s statement, the company’s current business activities do not require an SVF licence under Hong Kong’s Payment Systems and Stored Value Facilities Ordinance. Because the card behaves like credit—and not an immediate stored-value spend—the company asserts it is not operating an SVF.

Money Lender Licence

RedotPay explains that credit card schemes operated on globally recognized payment networks are exempt from the Money Lenders Ordinance requirements. Separately, the RedotPay group also holds a valid Money Lender’s Licence in Hong Kong, underscoring its commitment to regulatory compliance for its blockchain-enabled payment solutions.

Note: This section summarizes RedotPay’s own public position and does not constitute legal advice. Users should consult the official site and applicable regulations for the most current information.

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Addressing Misinformation and Customer Support

RedotPay notes that misunderstandings have circulated on social media regarding the credit card. The company says it will engage with authors to correct inaccuracies and reserves the right to take legal action against defamatory or knowingly false claims.
Customers—current or prospective—are encouraged to contact RedotPay directly with questions about eligibility, fees, or product features.

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Transparency and Commitment to Compliance

The company emphasizes an ongoing commitment to:

• Regulatory compliance across relevant jurisdictions
• Clear communication about product design and card settlement mechanics
• User protection through robust onboarding, risk controls, and reputable partners

RedotPay positions the credit card as part of a broader effort to bridge traditional finance and crypto, supporting inclusive, real-world payments.

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Key Takeaways

• The RedotPay card is positioned as credit, not stored value.
• RedotPay asserts no SVF licence is required for its current model in Hong Kong.
• The group holds a Money Lender’s Licence and cites exemptions for card schemes.
• The company is addressing misinformation and invites users to reach out directly.